In every attempt to communicate there is some purpose that may not be completely clear at the moment. The purpose can vary from giving and receiving critical information to just passing the time of day. We're often quick to judge the necessity of some communication because all communication is not pleasant to hear, especially criticism.
Deriving feelings of hope from words of correction is possible even when communication is difficult. Successful communication depends on the way words are spoken as much as on their purpose. It's possible for a person to be corrected and feel accepted and worthwhile if the spoken words are understood as caring rather than condemning.
So an essential principle for effective communication is to present what must be spoken factually and to the point but in a tone of voice that projects love and care. When Moses’ father-in-law spoke to him about a problem Moses had failed to see, he did it in a way that correctly described the problem while offering solutions that made sense.
God wants us to grow up, to know the whole truth and
tell it in love – like Christ in everything.
~Ephesians 4:15 The Message
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