When asked, "Would you like to be a more effective communicator?" the majority of respondents answer in the affirmative. An area where most individuals say they need to improve their communication skills is one where strong emotions push voices out of bounds and the need to remain calm and in control becomes absolutely necessary.
When communications deteriorate into loud voices, with each person defensively trying to over-talk the other, attempts to listen with empathy and understanding are lost. Social skills and effective communication tend to take a back seat as powerful emotions take sway of rationality.
An essential principle for effective communication is to exhibit a calm demeanor and a clear head when loud voices and strong emotions attempt to block interactions. Jesus intervened when Martha was angry at Mary for not sharing the workload. Jesus asked her to focus on the important issue rather than reacting with anger. This is possible with refocusing, patience, and prayer.
Rash language cuts and maims, but there is healing in the
words of the wise.
~Proverbs 12:18 The Message
~Matthew 12:37 English Standard Version
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